Responsible Gaming

Gaming Should Be Fun, Not a Financial Solution

At Vegas Stars Casino, we believe online gaming should be enjoyed as entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose.

Age Verification

Online gaming in New Zealand is only available to players aged 18 years and over. We are committed to preventing underage gambling. All players must verify their age during registration, and we reserve the right to request proof of identity at any time.

If you are under 18, please do not attempt to create an account.

Warning Signs of Problem Gambling

If you recognise any of these warning signs in yourself or someone else, help is available:

• Chasing losses by gambling with more money to recover what you've lost
• Gambling with money needed for essentials like rent, food, or bills
• Hiding or lying about the time and money spent gambling
• Neglecting family, work, or personal responsibilities due to gambling
• Feeling anxious, irritable, or unable to stop when not gambling
• Borrowing money or going into debt to fund gambling
• Unable to stick to set limits on time or money spent
• Gambling as a way to escape problems or negative emotions

Self-Help Tools & Features

Vegas Stars Casino provides responsible gaming tools to help you stay in control:

• Deposit Limits: Set a maximum amount you can deposit within a chosen timeframe (daily, weekly, or monthly)
• Loss Limits: Restrict the maximum amount you're willing to lose during a gaming session
• Session Time Limits: Set automatic reminders to take breaks or end your session
• Reality Checks: Receive notifications during play to remind you how long and how much you've been playing
• Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break

To access these tools, log into your account and visit the Responsible Gaming settings, or contact our support team for assistance.

Support & Help Organisations for New Zealand

If you're struggling with problem gambling, professional help is available. Please reach out to one of these trusted organisations:

New Zealand

• Problem Gambling Foundation (NZ)
  Free, confidential support for problem gambling
  Phone: 0800 664 262 (24/7)
  Website: www.problemgambling.nz
• Gambling Helpline
  Free counselling and support
  Phone: 0800 352 352
  Email: info@gamblinghelpline.co.nz

International Support Services

• GamCare (United Kingdom)
  www.gamcare.org.uk
• GamStop (United Kingdom)
  www.gamstop.co.uk
• Gambling Help Online (Australia)
  www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada)
  www.responsiblegambling.org
• National Council on Problem Gambling (United States)
  www.ncpgambling.org

Need Help? Take Action Today

If you or someone you know is struggling with problem gambling, please reach out for help immediately. There is no shame in seeking support — professional organisations are ready to assist you confidentially and free of charge.

Remember: Help is just a phone call away. Contact the Problem Gambling Foundation (NZ) at 0800 664 262 (24/7).